Email & Automation

So people don't have to keep checking the app, FiscFlow emails them when something needs their attention and runs scheduled work in the background. This page explains what those emails are and the engine behind them. For the alerts that appear inside the app, see Notifications.

Who this is for: everyone receives emails; administrators and champions decide, with your implementation team, which go out and to whom.

Emails FiscFlow sends

FiscFlow reaches out by email so approvals and problems don't sit unnoticed. The exact set is tailored to your district, but these are the common ones:

NoticeTypical cadence
"Approval Required" - you have items waitingOften twice a day.
Submission Approved - your submission moved forward / finalizedAs it happens.
Stuck Submission notices - something isn't movingTo the people who watch for bottlenecks.
Status summaries - a rollup with a report attachedWeekly or monthly.

Approval reminders line up with the Work Items → Approvals queue, and stuck submission notices with the Stuck Submissions monitoring view - email is the push, those pages are the pull.

The automation engine

These emails aren't sent by the screen you're looking at. FiscFlow runs a separate workflow engine - a background service that wakes on a schedule (every couple of minutes), checks for work that's due, and acts on it: sending the notices above, attaching summary reports, and handling other scheduled processing. Because it runs on its own, it keeps working whether or not anyone is signed in.

Because the engine runs on a short cycle rather than instantly, an email may arrive a few minutes after the event that triggered it. That's expected - it's batching work, not stalling.

Configured per district Admin / champion

Which notices go out, who receives them, and how often are set up for your district when FiscFlow is implemented - not from a fixed, one-size default. The message wording (templates) and the sending schedule are part of that setup.

Getting too many emails, too few, or the wrong people copied? Ask your FiscFlow administrator or implementation contact to adjust it - these are configuration choices, not fixed behavior.

Applies to: FiscFlow · Email & Automation Last reviewed: August 2026